Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping costs are included in the prices mentioned on our website
They apply to shipment within South African geographical borders.

Which payment methods are accepted in the Online Shop? for secure payments:




How long will delivery take?

When we have accepted your order, will deliver the goods to you as soon as reasonably possible, but no later than 10 (ten) working days on receipt of your payment. Goods will be dispatched within 10 (ten) working days. We will notify you in case we are unable to deliver the Goods within the Delivery Period and reimburse you.

How secure is shopping in the Online Shop? Is my data protected? is a South African secure payment gateway

What exactly happens after ordering?

You will receive an invoice via your email, you could also view your order on your account page. Your parcel will be packaged ready to collect by delivery courier. The courier will deliver to your address as captured in your profile.

Do I receive an invoice for my order?

Yes, when you buy online from our website it is mandatory to register by your username and email. Not only does this allow you to login at the website to view all your orders; we will also use the same email address to send your our invoice.

Send us an email